Royal Brunei Airlines (RB) has been named the World’s Leading Cabin Crew 2024 at the prestigious World Travel Awards, marking the airline’s fifth consecutive win in this esteemed category.
This achievement underscores RB’s unwavering commitment to delivering world-class service, reflecting Bruneian values of hospitality, warmth, and sincerity.
The award was presented at the Grand Final Gala Ceremony at the Savoy Palace, Funchal, Madeira, Portugal on November 24.
Manager of Cabin Crew at RB Audrey Keasberry accepted the award. Recognised as the “Oscars of the travel industry,” the World Travel Awards celebrate excellence in global travel.
RB, founded in 1974, has evolved into an internationally recognised carrier. In 2024, the airline announced a fleet renewal with the purchase of four Boeing 787-9 aircraft, launched initiatives like RB SkyShop and RBSkySavour, and added new destinations such as Chennai and Balikpapan.
RB hosted key events, including the IATA Brunei Sustainable Aviation Fuel Capacity Building Session and the 68th Assembly of the Association of Asia Pacific Airlines.
The airline received multiple awards, including the Muslim Friendly Airline of the Year and the APEX 4-Star Major Airline Rating for 2025. Recently on November 18, RB celebrated 50 years of connecting Brunei Darussalam with the world.
Commenting on the win, RB Chief Executive Officer Captain Sabirin bin Haji Abdul Hamid, said; “Our cabin crew are the heart of RB, and this award reflects their exceptional talent, professionalism, and passion. Winning the World’s Leading Cabin Crew for the fifth consecutive year is a proud moment for RB and Brunei Darussalam.
“It is a testament to our commitment to excellence and the sincerity that defines our service.
“This recognition inspires us to continue delivering heartfelt experiences to our passengers as we strive to uphold our national vision under Brunei Vision 2035.”
Accepting on behalf of RB, Audrey Keasberry said; “This honour belongs to every member of our cabin crew team who works tirelessly to deliver a service that is both world-class and uniquely Bruneian. Winning this award for the fifth consecutive year, a few days after celebrating RB’s 50th anniversary, is a testament to the sincerity, dedication, and excellence RB stands for.”
