The Universiti Islam Sultan Sharif Ali (UNISSA) Alumni Association in collaboration with the UNISSA Alumni Affairs Office organised a ‘Conflict Management’ programme conducted by Epipeople Management and Consultancy Sdn Bhd.
Twenty-five participants comprising UNISSA alumni joined the programme.
The programme aimed at developing a strong personality among UNISSA alumni through interpersonal communication and negotiation skills among the employees. It also aimed at identifying the alumni’s personality to help them face conflicts calmly and be able to resolve them well, not only at work but also in everyday life.
The programme began with the recitation of Surah Al-Fatihah led by Muhammad Nazif Safwan bin Abu Bakar, UNISSA Alumni 2023.
The programme proceeded with an ice-breaking session by junior consultant at the Epipeople Management and Consultancy Siti Nur Syahmina binti Zaini to form an initial relationship between the participants.
The debate on the topic was discussed in groups including an explanation of the conflict to participants.
In the second session, junior consultant at the Epipeople Management and Consultancy Consultant Trainer Ahmad Syauqie bin Haji Satia explained the characteristics of personality found in oneself by using the DISC personality formula.
With this, the programme participants can learn about each other’s personalities and can resolve conflicts based on the knowledge provided by the facilitator.
The programme concluded with Acting Secretary of the UNISSA Alumni Association Muhammad Raihanuddin bin Haji Pudin presenting certificates to the facilitators. – Fadhil Yunus
