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Apple breaks out of recent sales slump as it make its leap into the AI craze

(AP) – Apple snapped out of a prolonged sales slump during its most recent quarter as the trendsetting company prepares to launch into the artificial intelligence craze with an arsenal of new technology that’s expected to juice demand for its next iPhone.

The fiscal third-quarter results announced Thursday covered an April-June period that’s typically a sluggish stretch for Apple as its loyal customer bases awaits the next version of the iPhone that’s traditionally unveiled shortly after Labor Day.

Even so, Apple boosted its sales from a year ago — a welcome reversal of fortune on the heels of five consecutive quarters of year-over-year revenue declines.

This time around, Apple’s revenue rose five per cent from a year to USD85.78 billion — a figure that exceeded analysts’ projections. The Cupertino, California, company earned USD21.45 billion, or USD1.40 per share, an eight per cent increase from the same time last year. The profit also topped analyst forecasts.

Apple’s shares swung between slight increases and modest declines in Thursday’s extended trading as investors assessed the results.

Sales of the iPhone — Apple’s marquee product — remained on a downward slope though, dipping one per cent from last year to USD39.3 billon. That decrease wasn’t as bad as the January-March period when iPhone sales plummeted 10 per cent from last year, and now the product appears headed toward a major upswing.

Apple iPhone 15 ProMax phones are shown in an Apple store in Pittsburgh, on June 3, 2024. Apple reports earnings on Thursday, August 1. PHOTO: AP

That’s because Apple is planning to roll out a variety of artificial intelligence features that are supposed to make its virtual assistant Siri smarter and also perform a variety of helpful and fun tasks, including helping to draft texts and even creating unique emojis on demand. 

The AI tools will be included in a free software update expected in the autumn, but most of the features will only work on iPhones with a special chip that so far has only been available on two premium models Apple released last year.

The next model, the iPhone 16, is expected to be equipped with the AI chip — a factor that analysts believe will spur consumers who have been holding on to their older devices to splurge on upgrades so they can take advantage of the new features. 

That expectation is the main reason why Apple’s stock price has surged 13 per cent since the company previewed its AI tools in early June — a run-up that has created about USD400 billion in shareholder wealth so far.

“I believe it will be a very key time for a compelling upgrade cycle,” Apple CEO Tim Cook told analysts during a Thursday conference call.

Apple’s push into AI may also fuel its steadily growing services division, which saw its revenue climb 14 per cent from last year to USD24.21 billion in the most recent quarter. Although the services division has been thriving for years, it’s confronting regulatory threats that could drag down its performance.

A lucrative deal that generates about USD20 billion in revenue by making Google the default search engine on the iPhone and Safari browser is being targeted in a high-profile antitrust case that the US Justice Department filed against Google. 

A federal judge is expected is to issue a ruling by the end of this year.

The Justice Department also is targeting Apple in a separate lawsuit that it filed in March, alleging the company is illegally locking out competition by erecting unnecessary barriers around the iPhone. 

Apple has adamantly denied any wrongdoing and launched an attempt to have the case dismissed in documents filed Thursday in New Jersey federal court.

That started a legal process that will take several more months to play out before the presiding judge decides whether to throw out the case or allow it to proceed in a ruling likely to come late this year or early next year.

As has been happening during much of the past year, Apple’s sales continued to erode in China — a worry for investors because the region is one of the company’s key markets. Apple’s revenue in China dropped seven per cent from last year in the past quarter.

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