Travel insurance partnership eases flying experience

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Chubb and Royal Brunei Airlines (RB) recently announced a partnership offering travel insurance to the airline’s passengers. The partnership has been launched in Brunei with more countries and territories to follow in subsequent phases.

Chubb’s travel insurance offers extensive coverage for accidents, unexpected overseas medical expenses (including COVID-19 medical cover) and travel inconvenience (including loss of luggage, travel documents and trip cancellation).

Passengers will also have access to medical and travel services provided by Chubb Assistance’s 24-hour hotline.

The benefits are tailored to suit traveller’s individual needs and they can simply add travel insurance during their online flight booking process the airlines official website.

RB Acting CEO Captain Sabirin bin Haji Abdul Hamid said, “At RB, we aim to offer our passengers a seamless end-to-end experience, from booking their tickets to the end of their travel journey.

“The partnership provides our passengers with peace of mind and a fuss-free booking experience for their upcoming travels. With the current open border situation, and global shortage of staff in the travel industry, it is timely RB partnered with Chubb to provide a solution to disruptions our passengers may encounter beyond the control of the airline.

“With competitive travel insurance pricing, 24/7 assistance and coverage for COVID-19, passengers can purchase their travel insurance together with their air tickets or via Manage My Booking. The travel insurance is available for the Brunei market and will soon be available for our other markets.”

Chubb’s Regional Head of Leisure and Business Travel in Asia Pacific Brian Hogan said, “The launch is timely as travel rebounds across the globe. Borders are re-opening and mobility restrictions are progressively being lifted. With travel insurance, including COVID-19 medical cover, travellers are regaining their confidence to travel with peace of mind.”

The collaboration includes Hepstar, an aggregator of ancillaries and promises to deliver a range of products and bundles to complement Chubb’s travel insurance and improve the booking and travel experience of RB’s passengers.

Hepstar CEO Brett Dyason said, “We are excited about this partnership and look forward to delivering a great customer experience for RB passengers.”