The company saw a 3 per cent revenue decrease to USD6.69 billion from USD6.9 billion year-on-year, according to the financial results.
“It is clear we need to fundamentally change our strategy to win back customers,” said Brian Niccol, chairman and CEO. “We have a clear plan and are moving quickly to return Starbucks to growth.”
CFO Rachel Ruggeri said the financial results do not reflect the strength of the Starbucks brand, adding she has confidence in the company’s ability to turn around its business and return to long-term growth.