Standard Chartered Securities (B) Sdn Bhd (SCSB), a provider of wealth management solutions, announced that it won two awards – Best Wealth Manager in Digital CX and Outstanding Transformation in Digital CX by a Wealth Manager – for the second consecutive year.
This accolade underscores SCSB’s commitment to deliver exceptional digital services and innovative solutions to its clients.
The award, presented by The Digital Banker, highlights SCSB’s excellence in creating a seamless and engaging digital experience for its clients. The recognition is based on SCSB’s user-friendly digital platforms, personalised client interactions, and technology that enhance the overall customer journey in wealth management.
SCSB Chief Executive Officer and Standard Chartered Bank Brunei (SCB) Head of Wealth and Retail Banking Brenda Low said: “We are delighted to receive this esteemed award, which reflects our dedication to providing the highest quality digital experiences for our clients. Our team has worked tirelessly to develop innovative digital solutions that meet the evolving needs of our clients, and this recognition is a testament to their hard work and commitment.”
SCB Head of Wealth Solutions Tan Chee Hau added: “We continue to strive to deliver best in class solutions to our clients to help them grow and preserve their wealth while at the same time, making wealth management accessible to all from seasoned and accredited investors to those just starting out.”
SCSB’s digital platforms offer a range of features and capabilities designed to simplify and enhance the wealth management process including: SC Wealth Select – an advisory platform aimed at educating and empowering clients to adopt a more structured approach towards tailoring and managing their portfolios towards achieving their wealth goals; Online Investment Portfolio where clients can keep track of their investments online and retrieve their monthly portfolio statements by product or consolidated statements of up to last 12 months; SC Money Insight – a podcast series made readily available to provide bite-sized content on latest market views and trends by SCSB’s global investment strategists; Market Views-on-the-go enabling clients to tap into SCSB’s global resources to analyse the financial market around the world through publications; Interactive Fund Library – a platform made readily available for SCSB’s clients on its website to empower them to make informed decisions in their wealth journey; Fund Select – a capability that features a list of top funds selected by SCSB’s highly experienced team based on its performance across qualitative and quantitative factors; eAdvice – a platform that enable conversion of physical advices for wealth and retail products to electronic advices; and regular social media awareness content around savings and wealth as well as Money Matter$ articles to spread and educate financial literacy awareness in the community.
The award is a significant milestone for SCSB as it continues to lead the way in digital transformation within the wealth management space in the market. It reaffirms the company’s mission to empower clients with the tools and resources they need to achieve their financial goals in an increasingly digital world.
