Through her observations, Marissa—whose real name is Wong Wern Chin—found that many public toilets in Malaysia fall short of basic cleanliness standards. Issues such as lack of soap and tissue, wet and dirty floors, poor ventilation, broken facilities, and limited accessibility for people with disabilities (PWD) are common.
“Neglected toilets can lead to health issues, like the spread of infectious diseases, attract pests, and negatively impact both tourism and the economy, said this woman of Chinese and Thai descent.
In addition to cleanliness concerns, this Bachelor of Music and Performing Arts graduate from the United Kingdom also noted that vandalism is a significant issue in the country’s public restrooms.
“I found some toilets that are clean but damaged due to vandalism. For such individuals, I suggest they be fined in the form of community service—cleaning public toilets for a certain period. Perhaps the government could consider making this a new law?” she shared.
Marissa also expressed satisfaction that her content has sparked positive responses not only from the public but also from facility management teams, who are becoming more open and committed to creating cleaner and more comfortable public toilets for everyone.
She also hopes that her approach on social media will instil a positive attitude in individuals, encouraging them to be more mindful of the shared responsibility of maintaining public toilets, rather than leaving it solely to the premise owners.
Additionally, Marissa praised the Ministry of Housing and Local Government (KPKT) for prioritising public toilet cleanliness improvements over the past year.
“This is a timely initiative and should have been implemented long ago. I believe public restroom cleanliness is a source of national pride and supports efforts to elevate Malaysia’s image among tourists and citizens alike,” she said.
TAG: toilet, review, social media, KPKT, inspiration
PNZ MMA SS
