According to a news report, the new smart metering solution combining water and electricity into a single account that will be rolled out at homes and commercial premises in the country will be conducted in phases over the next five years.
Although I look forward for the upgrade considering the convenience it may bring, reviews from friends and contacts have not been encouraging.
According to those who had their meters replaced, they actually had to pay more than what they used to although there is no change to their regular electric and water consumption.
Some had to fork an extra BND30 top up per month after installing the new smart metering system.
As a regular government employee with a family of six to feed, my current monthly earning is barely enough to keep us afloat and upon hearing claims of having to purchase extra credit top up once the new smart metering system is installed, I have my worries set on my financial future.
There should be more information disseminated on the use of the new smart metering system for the public to understand the consumption, credit top ups and track usage pattern. I am sure I am not the only one who remains clueless about the benefit of upgrading to the new smart metering system and even the website did not provide enough information for people wishing to learn more about it.
There should be roadshows and public briefings to educate the public on why is it necessary to install the new smart metering system, and not to hear it from word of mouth or unverified sources, especially through the social media.
Curious
