Sunday, May 28, 2023
33 C
Brunei Town
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Kudos for excellent customer service

I would like to applaud Salambigar Post Office for their amazing customer service.

Yesterday, a staff member phoned me to let me know that my parcels were ready for pick-up.

They also reminded me that the office closes at 4pm, giving me a two-and-a-half-hour headstart to decide whether or not to collect my items on the day itself.

As soon as I arrived at the post office, I felt like I was being properly served.

They asked for my name and within five minutes, I was heading to my car, armed with the parcels.

I spoke with a friend, who said he experiences the same level of service at Seri Complex Post Office.

Instead of a phone call, he would receive a Whatsapp text message.

It is really good to know that the postal service in the Sultanate is both professional and customer-oriented.

Happy Customer

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