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Google wants AI chatbot Bard to help it reach billions of users

CNA – Google’s experimental chatbot Bard is a path to developing another product with two billion users, a director said on Thursday at a conference in New York.

Bard, which lets consumers brainstorm and fetch information with the help of new artificial intelligence, is laying the ground work for Google to attract still more customers, its Product Lead Jack Krawczyk said in an interview.

Among the opportunities is the company’s plan to liven its timer-setting, command-fulfilling Google Assistant with Bard’s human-directed suggestions. Connecting these products, first via mobile devices in the coming months, will introduce AI to more people, said Krawczyk.

“We think that opens a completely new path,” he said.

Google’s outlook underscores ambitions for artificial intelligence (AI) at its parent Alphabet, which to date has six products each attracting billions of users, among them its search engine and YouTube.

It also reflects growing competition. Amazon.com has vowed to upgrade its Alexa aide with similar generative AI, while OpenAI recently added voice commands to ChatGPT, along with other agent-like capabilities. The Google Assistant lives on more than one billion devices, according to company data.

PHOTO: CNA
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