THE STATESMAN/ANN – Despite the ongoing Covid-19 pandemic, different sectors including e-commerce, realty, fintech and toy industry in India are expecting robust growth in the year 2022.
Founder and Chief Executive Officer (CEO) of StoreHippo Rajiv Kumar Aggarwal said 2022 will see e-commerce evolving further with more focus on personalisation, next-gen customer touchpoints, fast e-commerce penetration in tier III and beyond cities, more D2C unicorns in the market, a faster online transition of enterprise brands and diversification of B2B brands to cater to the D2C segment as well.
Founder and CEO EasyEcom Punit Gupta said the year 2022 will see digital transformation being recognised as an indispensable element in the e-commerce industry to drive operations, fulfil customer demands and ensure customer retention. “Many support functions that drive ecommerce operations will come to the forefront too,” he said.
