Since COVID-19 first appeared, the world has seen a shift towards contactless interactions.
As a result, authorities have been urging for the populace to embrace digital transformation as the new normal.
However, I believe that the national aspiration of a digital future can only be truly realised if all parties do their part.
I was recently applying for a loan when I was told to produce a clearance letter before proceeding. It wasn’t my first time asking for a loan. So, if the system had been updated, they would have been able to access my entire history of loan applications, thus negating the need for a new clearance letter.
I hope that the authorities could look into speeding up their digitalisation plans, to allow us to work together to rid the country of the coronavirus once and for all.
Social Distancer
