The Postal Services Department (JPP) has denied claims that it has asked for personal and banking information from customers for any of its existing services after a complaint was made on October 19.
In response to the complaint, which alleged that an SMS containing a notice that a package was not delivered because of an incomplete address and included a link to verify the recipient’s address, the department said it was not sent by them to any customer on their services.
The department advised the public to not share personal or financial information with unknown parties and to check for its validity before clicking links received via SMS, WhatsApp or any other messaging and social media platforms.
The department reminded the public to ensure the use of official government websites which has the domain ‘gov.bn’ for any matter involving the sharing of personal information.
Meanwhile, the department is taking the matter seriously and is actively implementing security measures to protect customers from any unwanted incidents.
The department requests that the public report any online fraud activities by contacting BruCert at +673 245 8001 or email reporting@brucert.org.bn. – Lyna Mohamad
