BDCB issues alert over phone scammers

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Brunei Darussalam Central Bank (BDCB) reminds the public that it would, under no circumstances, reach out directly and request for personal and banking details over the phone in regards to the issue of members of the public receiving phone calls from individuals claiming to be associated with BDCB.

Members of the public should be wary of phone scammers and are advised to ignore calls from unknown numbers whether local or international. The public are also reminded to be extra cautious when inadvertently answering calls from any unknown number.

The public should never share any personal information, especially relating to banking matters over the phone which includes personal identification details, ATM and credit card details including PIN and CVC/CVV numbers; and online usernames or passwords. Members of the public are also advised to never transfer or remit funds to unknown organisations and individuals whether locally or abroad.

BDCB also emphasised that any person who uses BDCB’s name, symbol design or representation without its written permission or uses a name, symbol, design or representation identical or resembling to BDCB’s name, symbol and design with the intentions of deceiving or to cause confusion is committing an offence under Section 74A of the Brunei Darussalam Central Bank Order, 2010 which carries a penalty of a fine not exceeding BND20,000 or imprisonment for a term not exceeding seven years or both.

Members of the public are urged to contact BDCB for verification by calling the BDCB’s hotline at 8318388 or e-mail info@bdcb.gov.bn if they believe they have received any calls or text messages from scammers purporting to be from BDCB.