Bank Islam Brunei Darussalam (BIBD) renewed its ISO 9001:2015 certification. The accreditation, valid from December 2024 to December 2027, reinforces the bank’s commitment to delivering high-quality products and services across all its branches.
BIBD Managing Director and Chief Executive Officer Junaidi bin Haji Masri said, “The renewal of our ISO 9001: 2015 certification demonstrates BIBD’s commitment to quality, driven by the hard work and dedication of the entire BIBD team.
“This certification reinforces our dedication to strong corporate governance and inspires us to raise the bar even higher in delivering exceptional services to our customers,” he added.
This ISO 9001:2015 recertification complements the bank’s existing accreditations, further highlighting its robust operational framework.
The bank is also the first financial institution in Brunei Darussalam to achieve accreditation for BCMS 22301:2019 (Business Continuity Management System), demonstrating its resilience and preparedness for unforeseen disruptions.
The bank maintains ISMS 27001:2013 (Information Security Management System) certification, underscoring its commitment to maintaining a robust Information Security Management System and protecting customer data.
In relation to this, two senior officers recently obtained the CQI and IRCA (Chartered Quality Institute and International Register of Certificated Auditors) Certified ISO 9001:2015 Lead Auditor certification. The ISO 9001:2015 recertification is more than just a mark of operational excellence; it reflects BIBD’s deep commitment to contributing to a better future.
The bank’s pursuit of quality aligns directly with the core principles of Maqasid Syariah, particularly the emphasis on maslaha (public interest) and the delivery of beneficial and reliable services.
The bank is also actively supporting the achievement of the United Nations Sustainable Development Goals (SDG), specifically SDG 8 (Decent Work and Economic Growth) and SDG 9 (Industry, Innovation and Infrastructure).
