Auto-recorded phone scams on the rise, bank warns

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Bank Islam Brunei Darussalam (BIBD) in a press release yesterday alerted the public to a recent surge in auto-recorded phone scams targeting individuals in the Sultanate.

“These scams typically involve an automated voice call, falsely claiming that the recipient’s phone number has encountered an issue and will be terminated within one hour. The message then instructs the recipient to press ‘1’ for further assistance,” BIBD said.

It urged the public to exercise caution when receiving such calls and refrain from engaging with the automated prompts.

The bank also provided advice on steps to follow in the event of receiving a suspicious call. “Do not press any numbers or follow any instructions. Simply end the call immediately.

Never disclose personal details such as your bank account information, PIN, passwords, or other sensitive information over the phone. Be alert for similar tactics in text messages or emails, and if in doubt, always verify the source directly,” it said.

BIBD said the scams are part of a larger trend of fraudulent activities exploiting technology to target unsuspecting victims.

It added, “BIBD has partnered with Cyber Security Brunei and has been producing an ongoing series of educational content on online security. These initiatives, shared on social media, focus on equipping the public with the knowledge and tools to stay safe online.”

PHOTO: ENVATO