Spotlight on digital skills

Izah Azahari

The ASEAN-Brunei Legacy Project, Harnessing Impact with Resilient Employability Digitally (HIRED) was aimed at providing digital training and mentorship to the young, the unemployed and current ASEAN workforce to gain the right skills to become employable and be relevant in today’s industry.

This was said by Legislative Council (LegCo) member and ASEAN Business Advisory Council 2021 Chair Yang Berhormat Siti Rozaimeriyanty binti Dato Seri Laila Jasa Haji Abdul Rahman during the Coffee and Conversation in the HIRED Lounge organised on the sideline of the ASEAN Business and Investment Summit 2021 yesterday.

The event sought views on ‘Addressing the Digital Skills Gap in ASEAN’ from various speakers.

Brunei LNG Human Resources and External Relations Manager Mizan Adiliah binti Mohamad Deli said the COVID-19 outbreak continues to impact lives across ASEAN, and Brunei LNG is no exception.

“The pandemic has caused us to review our strategies to achieve business goals and to ensure sustainability and continuity in contributing to the nation.

“Today, digital technologies are transforming Brunei LNG’s businesses,” said Mizan Adiliah.

ABOVE, CENTRE & BELOW: Legislative Council member and ASEAN Business Advisory Council 2021 Chair Yang Berhormat Siti Rozaimeriyanty binti Dato Seri Laila Jasa Awang Haji Abdul Rahman; Brunei LNG Human Resources and External Relations Manager Mizan Adiliah binti Mohamad Deli; and Bank Islam Brunei Darussalam Deputy Managing Director 1 Hajah Noraini binti Haji Sulaiman. PHOTOS: IZAH AZAHARI

She added that digitalisation plays a significant role in improving the efficiency of how Brunei LNG processes its energy or gas and customers’ consumption.

“At Brunei LNG, people are key to our success and that is why a culture of learner mindset is nurtured in our company,” she said, adding that it is important that the people to feel psychologically safe to learn and grow, to close the digital gap faster as the development programmes do not discriminate between age or gender to ensure that everyone has access to the tools they need to succeed, as their success is Brunei LNG’s success.

“With this realisation of the importance of digitalisation to deliver value to the bottomline, Brunei LNG is on its digital journey where we are embracing digitalisation by actively working in data and people foundation,” said Mizan. “What is key is to take time to fix the foundational issues and reap the benefits rather than live with the problems and compromise with patchwork solutions.”

Also speaking during the session was Bank Islam Brunei Darussalam (BIBD) Deputy Managing Director 1 Hajah Noraini binti Haji Sulaiman who said the bank is committed in playing a role to drive digitalisation efforts in the nation and will continue to implement initiatives to ensure digital preparedness and readiness among the society and nation.

She shared that with the advent of the Industrial Revolution 4.0 (IR4.0) and Brunei’s drive towards becoming a Smart Nation, BIBD is committed to ensuring their workforce is ready and able to meet the changes that will be brought on by these exciting global and local trends.

BIBD has initiated an internal transformation group to ensure that employees are equipped with the digital skills and competencies required to thrive in the next digital revolution.

“Within that transformation group, we have created a digital academy which is tasked to our Human Resources and Human Capital Division to train our workforce to upskill and reskill them. Jobs that used to be carried out manually in the past may be performed digitally. So this is to ensure our staff who are either working directly or indirectly with technology will be able to perform their tasks and make decisions on a timely basis,” Hajah Noraini said.

On the business side, BIBD has been providing digital services through its BIBD NEXGEN Wallet and currently there are several new upgrades in the pipeline which will grant customers with accessibility to products and services, she added.

“To help accelerate the process of adopting digital services taking into mind the different age groups that we have from our customer segments, we have personnel assigned at our branches called Digital Customer Service Ambassadors, who will assist clients in familiarising and ultimately ensuring clients do transact digitally through our mobile banking applications,” she said.