Kristal Astro is scheduled to phase out Standard Definition(SD) channels following the launch of Santai HD Packages. The cessation will be carried out in batches from March 1
until April 12.
The first batch comprises 12 SD channels, HBO ch431, Cinemax ch432, FOX Movies ch433, CNN ch531, BBC World News ch532, Al Jazeera English ch533, National Geographic Wild ch570, National Geographic Channel ch571, Discovery Channel ch572, Discovery Science ch574, History ch575 and Animal Planet ch576 to cease broadcasting starting March 1.
The second batch comprises four SD channels to commence on March 15 which are AstroHuaHee Dai ch373, KBS World ch391 and two channels AstroShuang Xing ch347 and Celestial Movies ch349.
The third batch consisting AXN ch721, FOX Life ch723, TLC ch727, Asian Food Network ch729 and Crime & Investigation Network ch734, DMAX ch736 and Star Vijay ch224 are cease broadcasting on March 29.
On April 12, the fourth batch of SD channels cessation comprises of Astro Ria ch124, Astro Warna ch127, Astro Citra ch128, Astro Ceria ch631 Cartoon Network ch635, Nickelodeon ch636 and WWE Network ch841.
Eurosport ch840, AstroSuperSport ch831, AstroSuperSport 2 ch832, AstroSuperSport 3 ch833 and AstroSuperSport 4 ch834 will be discontinued from April 30. Astro Xiao Tai Yang ch344, Astro AEC ch346, CCTV4 ch375, Astro Prima ch125 and Astro Oasis ch126 will remain available on Legacy set-top box until further notice.
The cessation of Kristal Astro’s SD channels is in line with Astro Malaysia’s cessation of their own SD channels. Kristal Astro strongly encourages customers to upgrade from Santai Family, Santai Plus and Santai All-in subscriptions to Santai HD in order to be able to view the channels. Customers with existing HD subscriptions, Family, Sapphire, Ruby and Jade are advised to migrate to the new Santai HD packages to avoid missing channel issues.
Change or Upgrade of Package can be done at Incomm The Mall, Incomm Abdul Razak Gadong, Incomm Kiulap and Incomm Seria branch. An online form is also available on Kristal Astro website at www.kristalastro.com/changeplanrequest.