Royal Brunei Airlines (RB) has been rated with the highest seven star ratings against COVID-19 by the world’s best one-stop airline safety and product review website www.airlineratings.com.
The website is one of the first with COVID-19 ratings. They surveyed 430 airlines for COVID-19 compliance and found that many airlines changed their policies to achieve the highest ranking.
The safety rating for each airline is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body International Civil Aviation Organization (ICAO) and leading association International Air Transport Association (IATA) along with the latest COVID-19 compliance data that is evaluated based on COVID-19 systems and procedures.
This includes COVID-19 website information and instruction, social distancing on boarding, flight attendant personal protection equipment (PPE), face masks compulsory, meal service modified, passenger sanitiser kit and deep clean of aircraft.
“RB’s commitment to the health and safety of guests and employees are of paramount importance and embedded in our corporate core values. The revamp service is part of RB’s Guest Charter for guests flying with us at this time to ensure they continue to have peace of mind and better confidence when they travel on RB.
“With the highest ratings given, it testifies the significant steps we are taking from touchpoints before travel, at the airport and in the air to enhance the precautionary measures that help keep our guests safe,” RB Chief Risk and Change Officer Kamal Ariffin bin Dato Paduka Haji Abdul Rahman said, in his capacity as RB Acting Chief Executive Officer.
RB has strengthened and implemented safety guidelines to minimise physical contact for the safety of guests and staff. Aircraft are thoroughly sterilised every day, and all personnel are required to wear masks and gloves along with body temperature checks before flight.
In addition, except in unavoidable cases in the aircraft, the middle seat is left open and all aircraft are equipped with high efficiency particulate air (HEPA) filters with similar performance to those used in hospital operation theatres. The cabin air is refreshed continuously through a control air conditioning and pressurisation system and filters are replaced frequently. For the convenience of guests’ travel, a change fee exemption is applied to tickets departing before March 28.