Kristal Astro bill payment services will, effective today, resume at 19 post office branches – Mail Processing Centre (MPC) in Berakas, Seri Kompleks, Sengkurong, Muara, Bandar Seri Begawan, Rimba, Anggerek Desa, Salambigar, Brunei International Airport, Bunut, Lumapas, Limau Manis, Lamunin, Tutong, Telisai, Lumut, Seria, Kuala Belait and Bangar. The service is temporarily unavailable at the Gadong branch, until further notice.
A customer’s NRIC or Kristal Astro account number will be required, and only cash payment is accepted. As three working days are required to process a transaction, Kristal Astro reminds customer to make payment on time to avoid service disconnection of service.
In addition, following the cessation of Standard Definition (SD) channels by Astro Malaysia, all affected channels have now been upgraded to High Definition (HD) and only available via Santai HD packages. Due to the overwhelming response to Set-Top Box upgrade, Legacy (SD) customers are strongly advised to upgrade their current Set-Top Box to HD as soon as possible to avoid disappointment. Meanwhile, all existing B.yond HD customers who currently subscribed to Family, Sapphire, Ruby and Jade urged to switch to Santai HD packages to gain access to channels that have been affected by SD cessation.
Customer can proceed to any Incomm Counters or contact 8350327/8350329 for further enquiries.