OCBC rolls out face verification at ATMs

SINGAPORE (CNA) – Forgot to bring your OCBC ATM card? You will soon be able to check your bank account balances or withdraw cash by scanning your face at the bank’s ATMs.

In an announcement yesterday, OCBC said it will be enabling face verification for bank transactions at its ATMs.

This roll-out of facial biometrics for ATM services will start off with account balance enquiries at eight selected ATMs from today.

OCBC said it will extend face verification for cash withdrawals to all of its 550 ATMs in Singapore “progressively” from June.

It also has plans to do the same for other ATM transactions, including cash deposits, fund transfers to other banks, cash card top-ups and credit card bill payments, from next year.

Despite the push in digital banking, OCBC said ATM usage remains high, with more than two million cash withdrawals monthly. Account balance enquiries and cash withdrawals are the most popular ATM services, making up close to eight in 10 ATM transactions performed by its customers.

Face verification will remove the need for customers to carry their ATMs cards around.