I would like to call on financial institutions to consider granting a time allowance for individuals who opt to make their personal finance payments over the counter, especially those whose repayment schedules fall on the last few days of the month.
Amid the COVID-19 pandemic, it is wise to avoid crowded places such as banks, especially on pay day, to ensure social distancing is observed.
However, due to my loan repayment, I have no choice but to do so.
I understand that there are alternative payment methods available such as online transfer and cash deposit machines. However, it usually takes three business days for the payment to go through. Should a person pay over the weekend, it would not be registered until the middle of the following week.
At the start of the outbreak, I tried to adhere to the health measure by paying via a cash deposit machine.
As a result, I was flagged by Autoriti Monetari Brunei Darussalam (AMBD) for late payment.
I hope it is not too much to ask for financial institutions to consider a one-week deferment for those in this sticky situation, especially while the country is still trying to mitigate the spread of the coronavirus.