Facebook restores social media services

|     Aziz Idris     |

PEOPLE worldwide were unable to load photos or send messages on popular social media platforms Facebook, Instagram and WhatsApp on Wednesday as the services went down for nearly the whole day.

The outage hit end-users in Brunei Darussalam at approximately 9.30pm on Wednesday, bringing the normally buzzing local social media scene to an abrupt standstill.

Facebook Inc in a statement said it was working to fix a glitch that was preventing users globally from sending and receiving images, videos and other files over its social media platforms, including WhatsApp and Instagram.

Normal services were however resumed yesterday after the company resolved the issues.

“During one of our routine maintenance operations, we triggered an issue that is making it difficult for some people to upload or send photos and videos,” Facebook said.

The site experienced one of its longest outages in March, when a portion of users around the globe encountered problems accessing Facebook, Instagram and WhatsApp for over 24 hours.

Brunei has one of the highest social media usage rates in the world, with the country ranked the fourth highest worldwide in terms of social media penetration. Some 63 per cent of the population above 13 years use the photo and video sharing platform Instagram.

Facebook, Instagram and WhatsApp services went down for nearly the whole day on Wednesday. – AFP