KUALA LUMPUR (Bernama) – The Prime Minister wants other bus terminals in the country to emulate the centralised ticketing system (CTS) adopted by the Southern Integrated Terminal (TBS) since it began operation in 2011.
Tun Dr Mahathir Mohamad who also commended the effectiveness of the system said it could raise the quality of the public transport industry in the country, especially the bus service.
“I find travellers here are comfortable and the service here is good. But I think this bus station should also be found in other places.
“This model station should be built all over Malaysia. Maybe other stations are smaller but the system here is very good,” he said after making an unscheduled visit to TBS in conjunction with the Chinese New Year.
Dr Mahathir also spent almost an hour to check out the operation of the integrated terminal and mingled with the people at the station before visiting the food court on the fourth floor of the terminal.
The CTS which was adopted by TBS eight years ago, is the latest system in which the sales of tickets by individual express bus operators is integrated into an innovative and organised system.
Consumers could purchase bus tickets at the counter as well as at self-service ticket kiosks at 12 locations in the terminal. CTS also prevent travellers from being deceived by ticket touts as each ticket purchase require personal details and the destination involved.
While expressing his satisfaction with the service at TBS, Dr Mahathir wanted consumers to benefit from the existing facilities apart from taking care of its cleanliness while at the terminal.