The Public Works Department (JKR) yesterday issued an apology for the discoloured tap water being experienced in several areas, saying that it was caused by poor and uneven quality of water derived from the river source.
In its press statement, JKR said, “This issue calls for an additional treatment process, which could take a considerable amount of time, resulting in a limited production of clean water from the plant.”
To resolve the problem, JKR has carried out an intensive operation involving the cleaning of water storage tanks; the replacement of faulty pipes; and managing problems in the Water Treatment Plant related to filtration tanks, treatment ponds, chemical dosing and pumps.
“In addition, the department has been monitoring the quality of the water supply, in accordance with the World Health Organization’s (WHO) standards and guidelines,” JKR stated.
“The department also carries out regular monitoring of water test samples from several locations in the Brunei-Muara District, as well as continuous water pipeline flushing operations in the affected areas.”
Despite these measures, homeowners with storage tanks and water filters are advised to keep their facilities clean through regular flushing and backwashing.
“Residential tanks and water filters that have not been cleaned for a long time will cause water discolouration, even when the external water supply is fresh in quality,” said JKR.
Contact the Darussalam line at 123 to complain about the water quality or request for the services of a water tanker.
The public is also advised to exercise prudent water usage and to call the Darussalam line at 123, regarding any issues in the water supply.