Counter services unavailable as JKR updates system

The Public Works Department (JKR), Ministry of Development, announced that water and gas bill payment counter services as well as customer care counters across all districts will be temporarily closed from May 3, until further notice.

The temporary closure is to upgrade the department’s system to improve the quality of customer service.

Customers who wish to make payments can do so online through their banks, mobile applications, at ATMS and CDMs provided for Bank Islam Brunei Darussalam (BIBD) account holders, Baiduri Bank Berhad (BBB) and Standard Chartered Bank (SCB).

Payment can also be made at post office counters by bringing along the water bill.