World Post Day is celebrated on October 9 annually to commemorate the importance of post in our daily lives, whether for personal, business or official purposes. With the theme ‘Delivering Development’, the 145th anniversary of the Universal Postal Union reflects the continuous effort of the postal services sector to remain relevant in the face of global change and development.
This was highlighted by Minister of Transport and Infocommunications Dato Seri Setia Awang Abdul Mutalib bin Pehin Orang Kaya Seri Setia Dato Paduka Haji Mohammad Yusof in a message to mark World Post Day 2019.
The minister added that postal service is one of the largest communications network in the world with over 668,000 post offices and 5.3 million postal workers worldwide.
In Brunei Darussalam, 21 post office branches have been set up, in addition to appointed postal representatives who provide postal services to people in rural areas in fulfilling the Universal Service Obligation.
Postal services continue to be committed and dedicated in facilitating communications through digital transformation which supports the growth of international e-commerce whereby the Universal Postal Union has recorded a 110 per cent increase in express items over the last 10 years.
Postal services in Brunei have also experienced a 100 per cent increase in the number of packets and parcels handled from the year 2010 to 2018. This increase reflects consumers’ inclination towards small packets and packages in line with international e-commerce development.
This in turn requires faster postal services to meet consumers’ needs and demands.
One of the strategic priorities of the ministry is to corporatise the Postal Services Department by 2020.
Corporatisation aims to transform the postal services sector into a sector that facilitates socio-economic development through a more efficient, competitive, secure and sustainable postal service.
Therefore, innovation and customer-based approaches need to be instilled, in particular, by postal operators to further strengthen existing services and diversify value-added products in the future.
This approach is important to support the development of activities in the economic sectors and to achieve Brunei Vision 2035.