Baiduri Bank is participating in the Brunei Mid-Year Conference and Exhibition 2022 (Brunei MYCE 2022) during the Digital Technology Week at the concourse of the International Convention Centre (ICC), Berakas to showcase the bank’s digital initiatives from June 8 to 11.
Baiduri Bank showcases various applications of technology and innovative solutions designed to create a faster, more secure and seamless banking experience at booths RS6 and RS7.
Among them are Baiduri b.Digital Personal, the bank’s award-winning digital banking service, contactless card payment solutions, Baiduri Finance Mobile app and HP Online as well as Emmi – the first artificial intelligence chatbot in the Bruneian banking sector. Also being showcased is the bank’s use of Robotic Process Automation in its day-to-day operations.
Baiduri Bank Deputy Chief Executive Officer of Business Development Pengiran Azaleen bin Pengiran Dato Haji Mustapha said, “The bank and our subsidiaries have actively been exploring better and more innovative ways to add value for our customers, whether it be at a more tangible interactive level or back-end level with the results providing better quality-of-life by way of a more efficient and improved service delivery. These innovations have been at the forefront of the bank’s strategy so we are proud to be able to showcase these at the Digital Technology Week.”
He also elaborated that these digital solutions are in line with Brunei Darussalam Central Bank’s (BDCB) vision of Brunei becoming a digital payment nation. “In line with the Digital Payment Roadmap, Baiduri Bank has been steadily integrating the digitisation of our services to complement our existing in-person services, taking on a more phygital approach.”
Baiduri Bank Head of Group Technology and Information Division Simon Hansman and Head of Group Strategic Marketing and Communications Ng Yick Wei were also present at the launch.
