Bank Islam Brunei Darussalam (BIBD) yesterday reminded the public in a statement to be vigilant if receiving a call claiming to be a staff from BIBD, other banks or government agencies and authorities.
Those who claim to be such individuals intend to obtain customers’ personal information, the bank added.
These include identity card (IC) numbers, Internet or mobile banking details, PIN numbers, one-time password (OTP) or debit/credit card details such as card number and security code (CVV).
The public is reminded that BIBD, other banks or government agencies and authorities will never request customers’ personal or banking information over the phone or via social media for any purposes.
BIBD advised the public to protect themselves and their family members, particularly the elderly or senior citizens who may be targetted, against such scams.
Precautions include: never disclose personal or confidential information such as banking details, IC number or debit card details; and never transfer funds to unknown third parties.
The bank said, “Please verify the request of a known third party by calling them back; if you receive a call claiming to be from a bank or government agencies and authorities, verify the authenticity of the call by contacting the organisation through their main contact number; be cautious and do not answer calls from unknown or unexpected international numbers. If necessary, file a report to the nearest police station.”