BAIDURI Bank was recognised as the ‘Domestic Retail Bank of the Year for Brunei 2019’ for the seventh consecutive year during an awards ceremony hosted by the Asian Banking & Finance (ABF) magazine at the Shangri-La Hotel in Singapore on Thursday.
Deputy Chief Executive Officer of Baiduri Bank Pengiran Azaleen bin Pengiran Dato Haji Mustapha was present to receive the award.
“We would like to thank our customers and stakeholders for their loyalty and support over the years. We are honoured to be recognised by the ABF magazine as the Domestic Retail Bank of the Year for Brunei for the seventh year running,” said Pengiran Azaleen.
Speaking on the efforts made by the Bank last year, he said, “Baiduri Bank’s retail banking division underwent a number of enhancements to better cater to the needs of our diverse customer base.
“Our customer programmes including Baiduri Prestige and Baiduri Smart Executive, were revamped. This revamp saw the introduction of the Mastercard World debit card exclusively for our Prestige members —a first for Brunei.”
He elaborated that further enhancements were made towards Baiduri’s Internet banking offering greater flexibility and clarity for funds transfers and a more user-friendly registration process. Improvements also included a wider variety of investment products through Baiduri Capital as well as the relocation of the Seria branch.
“Our Seria branch has been relocated to larger and more customer-friendly premises offering full banking services and features a contemporary décor to reflect the dynamism and innovative spirit of Baiduri Bank.”