A closer look at e-government initiatives

James Kon

The E-Government National Centre (EGNC) is implementing the National Information Hub (NIH) to serve as a platform for information integration among government agencies in support of the sharing information initiative. Through the NIH’s Single Repository, common and uncommon data can be obtained from trusted sources and supported by back-end system of government departments or agencies in need.

The NIH project was among the initiatives under the EGNC highlighted during a working visit by Legislative Council (LegCo) members to the centre yesterday.

In addition to understanding the role and services under the EGNC, the visit was also part of the preparation for discussions between LegCo members and the Ministry of Transport and Infocommunications (MTIC) next year.

The LegCo members were given an insight into E-Government Data Centre, a dedicated area for placement of centralised physical computer system and components relating to E-Government projects. The data centre is equipped with strict physical security control, Uninterruptible Power Supply (UPS), cooling system and fire extinguishing system.

LegCo members also learnt about the One Government Private Cloud (OGPC), a service using virtualisation technology, especially for E-Government projects. Until November 2020, 59 IT projects with 416 virtual machines were consolidated and centralised in the OGPC infrastructure.

Legislative Council members visit the EGNC facilities. PHOTO: JAMES KON

Meanwhile, the One Government Network (OGN) is a specialised and secure government network infrastructure connecting government agencies nationwide to integrated E-Government services as well as Internet services controlled via a central gateway at the EGNC. As of November 2020, the service has been connected to as many as 931 sites nationwide.

The National Centralised Database (NCDB) provides a database infrastructure for the allocation of databases of the 11th National Development Plan (RKN) projects that need improvement or a “technology refresh”. With the availability of this service, it will provide significant impact from the aspect of cost of software purchase and maintenance that is more economical and efficient as compared to buying software in “silo”.

Brunei Open Data (data.gov.bn), meanwhile, is a portal to support the open data initiative in Brunei Darussalam enabling government agencies to share non-sensitive information with the public, facilitate access to Data by agencies or free online download.

Darussalam line 123 service is the national call centre for the Government of Brunei Darussalam operating 24 hours a day to support non-emergency services of government agencies. Up until November 2020, Darussalam line 123 had been supporting 320 government services.

Some 129 e-services from 34 E-Government systems have been introduced and can be accessed through the GOV.BN portal (www.gov.bn). The public can also open an e-Darussalam account online through the portal.

As of November 2020, the total number of e-Darussalam account registrations stood at 156,221.

In addition, there are 20 government mobile apps that can be accessed and downloaded through the portal.