Thirty Kolej International Graduate Studies (KIGS) staff members received an overview of the concepts of quality management concepts, ISO 9001 standard and its evolution, benefits of quality management system based on ISO 9001 and a complete review of the requirements of ISO 9001 in the context of an educational organisation during an in-house training.
Conducted at the KIGS’ Business, Marketing and Communication Centre (BMCC), the training programme on ISO 9001:2015 for educational organisations was facilitated by an ISO Consultant from Arete Solutions Sdn Bhd.
The training also focussed on risk and opportunity assessments, establishing key performance indicators (KPIs) and the benefits of these requirements from ISO 9001.
Participants comprised heads of faculty, heads of academic, teaching and administrative staff.
KIGS CEO Dr Haji Azaharaini bin Haji Mohd Jamil presented a token of appreciation to Shaji Krishnan from Arete Solutions.