AITI, telecom companies addressing hoax calls

A number of subscribers of telecommunication service providers have been receiving calls from an international number, and Authority for Info-communications Technology Industry of Brunei Darussalam (AITI) and the service providers have been working together to address the issue.

In its efforts to protect consumer interests, AITI advises subscribers to “alert your telecommunication service provider should you receive any suspicious calls”.

Subscribers are also warned against answering calls from unfamiliar local or international numbers as well as refraining from providing personal details over the phone.

“Telecommunication service providers will never ask for your details over the phone,” said AITI in a statement. “If any subscribers have given their personal details to what they believe is a hoax call, it is encouraged that they contact the Royal Brunei Police Force (RBPF) to lodge an official report.”