The BruHealth app could be a highly effective tool in the fight against COVID-19. However, it requires that people download the app and scan the QR code upon entering and leaving premises.
The staff at businesses should also do their part by encouraging customers to use the app. Each business should have a dedicated person responsible to monitor people coming into the store, assisting and directing them to using the QR code, while explaining to the less tech savvy individuals the benefits of the BruHealth app.
Having been in a number of premises, where the QR code was displayed, I noticed that people were simply not using it, neither were there staff to encourage the customers to do so. It was just another piece of paper stuck on a wall.
As reiterated by Minister of Health Dato Seri Setia Dr Haji Mohd Isham bin Haji Jaafar at the daily press conference yesterday, I believe that everybody needs to play their part in ensuring the success of the app.
People need to download it, first of all, while business premises need to make sure it is used.
Otherwise, the app will not be able to perform as intended – a contact tracer.
A Concerned Resident