Baiduri Bank takes steps to protect customers, staff against COVID-19

In light of the COVID-19 situation in Brunei Darussalam, Baiduri Bank has taken a number of precautionary measures to ensure the health and safety of its customers and staff and to ensure that the bank is still able to serve its customers.

As per the Ministry of Health (MoH) guidelines, the public is advised to avoid crowded areas and bank branches can become crowded during busy periods.

Baiduri Bank Group has a wide range of channels available to customers to conduct their banking such as b.Digital Personal in web version as well as mobile app featuring a range of services suitable for everyday banking needs and a Baiduri Finance mobile app as well as 54 ATMs located throughout Brunei with plans to add more machines.

Baiduri Bank has also implemented a number of measures in creating a safe environment for its staff and customers.

Among them include the increased frequency in the sanitisation of its offices and customer touch points, providing hand sanitisers for the staff and customer use, as well as conducting temperature checks at all Baiduri Bank branches.

The bank will continue to monitor the COVID-19 situation. Baiduri Bank has contingency plans in place to prepare for an event such as this and has been executed accordingly to ensure that it operates with minimal disruption.

The bank is also adhering to the guidelines as set out by the MoH.

The bank reminds customers that the MoH regularly provides updates regarding the COVID-19 situation and should be viewed as the main source of updates.