Lest We Forget


Compiled by Zainul Akmal Zaini

Public service upholds quality culture

Ben Ng

AUGUST 11, 2009 – The Quality Control Circle (KKC) was officially launched yesterday at the Public Service Institute with the aim of serving as a platform to integrate quality control in the organisational culture.

The 12th KKC was officially launched by Minister of Health Pehin Orang Kaya Indera Pahlawan Dato Seri Setia Haji Suyoi bin Haji Osman, who said that quality control would result in the formation of new ideas that would ultimately raise the standards of quality and productivity in the public service.

“This is clearly outlined in the Perkhidmatan Awam Abad 21 book that introduces new concepts and ideas that would assist in raising the quality of service while also saving both financial and human resource,” the minister said.

“With this KKC programme, we are able to carry out more projects that can be used to raise productivity levels and the level of quality in line with the ministry’s strategic plan to achieve the National Vision 2035.”

Minister of Health Pehin Orang Kaya Indera Pahlawan Dato Seri Setia Haji Suyoi bin Haji Osman said that quality control would raise the standards of quality and productivity in the public service. PHOTO: SALAWATI HAJI YAHYA

The first KKC was introduced to Brunei Darussalam’s public service back in 1984, with the primary goal of moving towards raising the level of service quality carried out by civil servants.

The initiative represents itself as a government effort to stabilise the administrative wheel through the various ministries and departments to function effectively, efficiently and economically.

The concepts laid out in the KKC programme emphasise the importance of teamwork in attaining results to solve customer problems systematically and completely.

“We are happy that the KKC programme has grown and progressed in the individual organisations. This is important as public service is dynamic in behaviour, and has to be flexible and up to date with the changes as time goes by,” the minister said.

This year’s KKC saw 20 teams that include 15 departments representing nine different ministries.

“Other countries such as Malaysia, Japan, and Singapore have enhanced their KKC as work ethics that stress on creativity, innovation and efficiency,” the minister added.

“Even though the KKC may seem minor in some ways, its impact towards raising the prestige and productivity of public service is huge.”

He said the KKC culture is in line with the wishes of His Majesty Sultan Haji Hassanal Bolkiah Mu’izzaddin Waddaulah ibni Al-Marhum Sultan Haji Omar ‘Ali Saifuddien Sa’adul Khairi Waddien, Sultan and Yang Di-Pertuan of Brunei Darussalam, who called for improvement in the levels of service being provided in the government sector.

The minister said, “This can only come through civil servants who are knowledgeable, competent and strive for success. Teamwork is one important key factor involved when working towards the goal of becoming more ‘adaptable’.”

The KKC, he said, is also widely seen as “humanistic” with a “sense of belonging” in coming up with ideas as a group, giving them a better idea of the global sector that is competitive and ever-changing.

RBPF Clinic gets first fully equipped ambulance

Lyna Mohamad & Edwin Ng

AUGUST 7, 2009 – The Royal Brunei Police Force (RBPF) Clinic has upgraded its services with the availability of a high roof ambulance vehicle that will cater for RBPF personnel and family members who are in need of medical assistance through the clinic.

The handover of the ambulance took place at the RBPF headquarters in Gadong yesterday.

On hand to receive it from the Sales Manager of Premier Automobiles Teng Chee How was Deputy Chief Executive of RBTS Hajah Rosmawati binti Haji Manaf. Hajah Rosmawati then handed it over to RBPF Director of General Administration and

Finance, ACP Haji Abdul Majid bin Haji Damit, who then handed it over to RBPF Clinic witnessed by officers and personnel from RBPF, RBTS, RBPF Clinic and Premier Automobiles.

The ambulance, a Ford transit model, given by Premier Automobiles Sdn Bhd, the authorised dealer/distributor of Ford vehicles in Brunei, is the first fully equipped ambulance for the clinic and costs over BND300,000.

According to Acting Senior Medical Officer Dr Harni binti Haji Bahar, who also heads the RBPF Clinic, with the availability of the ambulance now, patients from the clinic have a proper means of transportation equipped with medical equipment.

RBPF Director of General Administration and Finance, ACP Haji Abdul Majid bin Haji Damit, presents the mock key to Acting Senior Medical Officer Dr Harni binti Haji Bahar during the handover of the ambulance. PHOTO: EDWIN NG

Boat maker keeps tradition afloat

Haji Mohd Daud Abdul Rahman

AUGUST 8, 2009 – People in the old days were rich in knowledge, especially in making boats, houses, buildings, cupboards, chairs, tables, beds and other handicrafts.

Nowadays, the youngsters are not keen to learn woodwork, but there are some who are eager to acquire this knowledge.

Haji Asgar bin Othman has been a boat maker for more than 40 years. He hails from Kampong Ayer. He receives a lot of orders, especially from those living in Kampong Ayer.

Among the types of boat he builds are perahu tambang, fishing boats and special water taxis. There are more such as kumpit, bagong, pemukatan and bidar.

These days, we seldom see the kumpit and tongkang jarang. They are becoming extinct as their builders are no longer around. The new generation are not keen to learn the skill of making these boats.

Traditional boat making takes a long time despite the high tech gadgets that are available. The types of wood used in boat making can only be found in the forest and unlike in the past, forests are now protected.

A student uses one of the tools used for boat-making as Haji Asgar bin Othman (L) and others look on. PHOTO: HAJI MOHD DAUD ABDUL RAHMAN