TELEKOM Brunei Berhad (TelBru) would like to acknowledge and respond to the Opinion letter, “Waiting for telephone line at RPN Lumut Terrace”, which was published on January 21, 2015.
In response to the writer’s concern regarding the unavailability of a telephone line and Internet connection at RPN Lumut Terrace, TelBru would like to emphasise that its technical team can only provide a telephone line and Internet connection in the area concerned if basic infrastructure is provided and readily available.
In this case, such infrastructure would have to be provided by the project owners and developers at the early stage of site development along with other basic utilities such as water and electricity.
Telecom infrastructure including pits, ducts and manholes have to be constructed early by the relevant parties over which TelBru has no control. Unless the relevant parties fulfil their responsibilities, TelBru is unable to deploy fixed network communication services such as cabling, equipment and telephone line required by homeowners when they move in to these housing areas.
Similarly for private residential and commercial buildings, it is important for land/building owners and developers to carry out the same responsibilities and to factor telecommunications infrastructure into their site development plan early.
These are civil works that include detailed design and construction of a network site to meet the requirements of the telecom equipment and cables in the future.