WOULD appreciate whoever in Royal Brunei Airlines (RB) is accountable for the Royal Skies website, please ensure the website is upgraded.
The Royal Skies website has never been user-friendly. Even trying to enrol as a Royal Skies member is difficult.
The person in charge of this website should look into this seriously to ensure the website is user friendly in order to have our airline enjoy a better reputation.
Maybe RB should learn from people behind the running of Singapore Airlines website to learn how to improve our website.
– Frustrated User