THE Department of Labour would like to refer to the issue raised by Frustrated Employer, BSB on October 18, 2014 in the Borneo Bulletin Opinion page letter entitled ‘Employment Agency Order fails to protect employers’.
In this regard, the Department of Labour would like to urge the Frustrated Employer, BSB to come during working hours and lodge a formal report or complaint to the Employment Agency Unit, Labour Standards and Employment Agency Section, Department of Labour, located at level 1, Department of Labour, Jalan Dewan Majlis, Bandar Seri Begawan, Negara Brunei Darussalam. Important documents related to the reports or complaints such as contract agreements, job orders, payment receipts, and other relevant documents must be brought along.
The Department of Labour would also like to advise the general public to ensure that the employment agencies they deal with have been licensed by the department and that people representing these licensed employment agencies have a representative’s card (kad wakil agensi pekerjaan).
Since the enforcement of the Employment Agency Order 2004, the Department of Labour has taken actions/measures against a number of employment agencies who fail to perform such as freezing, revoking the employment agency licences as well as not renewing their licences. In addition, three parties who were found to carry out employment agency activities without a licence are in the process of being prosecuted.
The Department of Labour will continue to oversee employment agency activities within Brunei and issue licence only to those who provide quality services. As such, the Department of labour has reopened applications to acquire licensed employment agencies with the aim of getting better and more qualified employment agencies. In regard to the cost of recruiting foreign workers, the Department of Labour, with the cooperation of various government agencies, is in the final stages of introducing a Price Ceiling law to control the cost of service charged by Brunei’s licensed employment agencies.
Finally, the Department of Labour would like to take this opportunity to inform the general public who encounter issues concerning the activities of employment agencies (such as being cheated or duped) to make a formal report or complaint at the Employment Agency Unit. All complaints will be addressed and appropriate actions will be taken accordingly.
– Department of Labour,
Ministry of Home Affairs