SEOUL (AFP) – The daughter of Korean Air’s CEO visited a cabin crew chief Sunday to apologise for kicking him off a plane over the way she was served some nuts, as allegations emerged that she forced him to kneel and ask forgiveness.
Cho Hyun-Ah, a top executive at Korean Air, resigned Tuesday from all her posts at the family-run flag carrier in the face of an intense public backlash and escalating investigations by state authorities.
The 40-year-old forced a New York-Seoul flight to return to the terminal and eject the head of cabin crew on December 5 after she took exception to the arrival of some macadamia nuts she had not asked for, and to the fact they were served in a packet rather than a bowl.
Cho, sitting in first class, forced cabin manager Park Chang-Jin and a female attendant to kneel in front of her, calling Park names, pushing him into the cockpit door and jabbing him with a service manual, according to his account of the incident.
Cho visited the homes of both staff members on Sunday morning to offer a personal apology, but neither was home so she left notes at their doors saying sorry, a company spokeswoman told AFP.
Cho has denied that she forced the pair to kneel. “I’ve never heard such thing. I don’t know anything about it,” she said when reporters asked her to confirm claims made by Park in an interview with Seoul’s KBS television station broadcast Friday night.