NEW YORK (AP) — Are you a hack waiting to happen? Your boss wants to find out. High-profile hacks have companies on the defence, trying to prevent becoming the next Sony Pictures or Anthem. And data shows phishing emails are more and more common as entry points for hackers — unwittingly clicking on a link in a scam email could unleash malware into a network or provide other access to cyberthieves.
So a growing number of companies, including Twitter Inc, are giving their workers’ a pop quiz, testing security savvy by sending spoof phishing emails to see who bites. “New employees fall for it all the time,” said Josh Aberant, postmaster at Twitter, during a data privacy town hall meeting recently in New York City. Falling for the fake scam offers a teachable moment that businesses hope will ensure employees won’t succumb to a real threat. It’s even a niche industry: companies like Wombat Security and PhishMe offer the service for a fee.
Phishing is very effective, according to Verizon’s 2014 data breach investigations report, one of the most comprehensive in the industry. Eighteen percent of users will visit a link in a phishing email which could compromise their data, the report found. Not only is phishing on the rise, the phish are getting smarter. Criminals are “getting clever about social engineering,” said Patrick Peterson, CEO of email security company Agari. As more people wise up to age-old PayPal and bank scams, for example, phishing emails are evolving. You might see a Walgreens gift card offer or a notice about President Barack Obama warning you about Ebola. The phishing tests recognise that many security breaches are the result of human error. A recent study by the nonprofit Online Trust Alliance found that of more than 1,000 breaches in the first half of 2014, 90 per cent were preventable and more than 1 in 4 were caused by employees, many by accident. Fake phishing emails are indistinguishable from the real ones. That’s the point. In one sent out by Wombat, the subject reads “Email Account Security Report – Unusual Activity.” The email informs the recipient that his or her account will be locked for unusual activity such as sending a large number of undeliverable messages. At the bottom there’s a link that, were this a real phishing email, would infect the recipient’s computer with malicious software or steal password and login information.
Up pops a web page, “Oops! The email you just responded to was a fake phishing email. Don’t worry! It was sent to you to help you learn how to avoid real attacks. Please do not share your experience with colleagues, so they can learn too.” It also offers tips on recognising suspicious messages. In the 14 years since PhishMe CEO and co-founder Rohyt Belani has been in the information security field, he says it’s changed from something a “geek in the back room” was supposed to take care of to something companies now handle at the highest level of management. The nature of the intruder also has changed, from pranksters to criminal organisations and nation-states.