| Aziz Idris |
SOIL erosion caused by land excavation to make way for a new sewage system has been identified as the cause of the damage to the pipeline in Kampong Kiulap, which burst on Sunday and left several areas as far as Kota Batu without water.
Senior engineers from the Department of Water Services, Public Works Department (PWD), worked around the clock yesterday to carry out repair works.
Areas affected includes Kampong Kiulap, Jalan Ong Sum Ping, Kampong Mabohai, along Jalan Kota Batu to Kampong Sungai Belukut, Kampong Kianggeh, Kampong Berangan, Jalan Tasek Lama, Kampong Subok, Kampong Sultan Lama, Kampong Sungai Kedayan, Kampong Sumbiling Lama and the Bandar area.
Complaints poured in after the incident occurred, however, PWD engineers assured the residents in the affected areas that repair works are in progress and water supply will soon resume as normal.
Once repair works are completed, it will take time for the affected areas to receive water as the affected reservoir tanks will require some time to stabilise. The pipes will also need to be flushed to prevent ‘water airlocks’ in the pipes which can lead to water disruption.
The department apologised to the public, especially to those affected by the water disruption, for the inconvenience caused.
Residents can request for water supply tanks by calling the Darussalam Hotline 123, though services are limited. The department thanked the public for their patience and understanding.
Queries or complaints can be directed to the hotline or the public can visit the official website, www.pwd.gov.bn, as well as the official Facebook page for updates.