BEIJING (dpa) – China’s quality watchdog has told German carmaker Volkswagen to submit supporting documents after the company’s handling of a recent recall triggered consumer protests, state media reported Sunday.
VW was ordered to supply further materials to verify the effectiveness of its October 17 recall of 563,600 Sagitars and 17,500 Beetles, the Xinhua news agency reported.
China’s General Administration of Quality Supervision, Inspection and Quarantine (AQSIQ) told affected car owners to contact Volkswagen dealers for a free checkup of the trailing arm or any ruptures and also to report the problem online to its defective product management centre, Xinhua said.
AQSIQ also announced it was devoting more technological resources to the case by organising inspection groups and industry experts to assess the recall.
The defective product management centre has invited experts to analyse broken parts and it has asked national inspection bodies to conduct “other related tests”, the report said.
A Chinese version of the Jetta, Sagitar is the fourth most popular sedan in China, with 235,000 sold in the first nine months of this year, Xinhua reported.
In protests last weekend described by the trade union Zhonggongwang as likely the biggest ever by Chinese car owners, thousands headed to VW dealerships in Shanghai, Shenzhen and a dozen other major cities to voice their disapproval with the terms of the recall.
VW wants to replace part of the rear suspension, known as a rear trailing arm, which it says could bend or break in rare cases following a rear-side or rear-end impact.