IN RESPONSE to the Opinion letter entitled ‘Don’t charge calls made to 123’, published in the Borneo Bulletin on Wednesday, October 22, 2014, Talian Darussalam 123 would like to thank ‘Awang Marul’ for highlighting the matter.
Talian Darussalam 123 is a free hotline service for a number of non-emergency government services. As such, local calls made to the hotline will not incur any charges and local telecommunication service providers should not charge the public for calling Talian Darussalam 123. We therefore advise the writer to get in touch with the specific service provider for them to take further action.
If there are further queries, we invite the writer to contact 2424955 ext 162 or email firstname.lastname@example.org. Lastly, Talian Darussalam 123 apologises for any inconvenience caused and appreciates the concerns raised by the writer. For more information, visit website www.123.gov.bn
– Talian Darussalam 123