AS A follow up to the recent broadband pricing plan, which includes the introduction of bandwidth throttling, TelBru said bandwidth throttling is a common practice in other countries.
It is the decrease in speed of the Internet service employed in communication networks in an attempt to regulate network traffic and minimise bandwidth congestion.
Under the new pricing plan, the bandwidth speed will only be throttled once the entitlement quota has been used up. TelBru would like to assure its customers that the Internet connection will not be disconnected and customers will not be charged for subsequent usage.
Customers can purchase top-up plans via e-Bill online or e-Bill mobile app and the throttled internet connection would be restored back to their subscribed speed.
The throttled speed for each customer will be based on the base package of their subscribed plan. The bandwidth speed will be reduced to about 20 per cent of the subscribed plan package as indicated in the graph (BELOW).
Therefore, it is advised that current households with multiple users and heavy users who uses a lot of bandwidth to choose an appropriate plan based on their average monthly data usage.
This can help to improvise their internet experience and suit themselves with the right plan. This is to highlight the difference between light users and heavy users.