OVER the past few weeks, I have been really upset with the FTTH service provided by TelBru. I’m not sure what the problem is but I could not download any kind of files such as .dmg (for Apple Mac), .mp4 (video) and some zip files.
Before I started the download, I did a speed test via TelBru’s speedometer and speedtest.net server. I got less than 10ms ping, sometimes below 15ms and the average download was about 5Mbps+ and 4.3Mbps+ for the upload.
I have no idea why whenever the download is in progress, the start up speed seems to be good but after around 50MB data has been downloaded (continuously), the speed declines and quickly turns to zero.
On Oct 19, 2014, I had some essential files to be transferred to my special clients. I had to upload via Google Drive due to their large size so our client could download it directly from our account, but after so many tries to resume the download, it continued to fail.
For your information, I subscribe the TelBru’s High Speed Broad Band (HSBB) 5Mbps plan.
I got an idea to use the DST 4G LTE service. I turned my smartphone into a wifi hotspot and started to use the LTE service. All the files uploaded successfully and the process was very smooth.
So, it was evident that the Google Drive server and my laptop had no problem. But the problem is the TelBru’s connection. When I used the DST’s 4G LTE, the files were quickly processed.
So TelBru, please do something. We are paying for a ‘good’ service. The FTTH should be better than ADSL copper.
– Internet lover, Tungku